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Career Opportunity at COSTI

Career Opportunity at COSTI

Assistant Manager Apply Now


This is a full-time non-union contract position scheduled to work 35 hours per week**

This position oversees the Ukrainian Hosting Program providing mobile case management services for newly arrived Ukrainian families to enable them to settle in tempor


  • Oversees all activities within the Ukrainian Hosting Program, ensuring that program targets, goals and objectives are met.
  • Hires, supervises, trains staff, students and service volunteers; completes performance appraisals.
  •    Conducts intake with voluntary Hosts offering temporary accommodations; this includes: Interviewing the Host using a housing checklist, conveying to the Host families the requirements related to mandatory voluntary sector, screening and completing mandatory screening of Hosts in partnership with the police services, conducting a site visit of the accommodations to check suitability, available amenities and capacity using the site visit checklist, providing orientation to the Host families.
  • Works with staff team to ensure that newly arrived Ukrainian families are matched with suitable accommodation offered by Hosts.
  • Completes exit interviews to seek feedback from Host families.
  • Conducts intake, screening and recruitment of volunteers.
  • Maintains program files, statistical information and evaluation data; prepares narrative progress reports and statistical service reports.
  • Monitors program budget and manages expenses.
  • Participates in community networks, workshops and internal and external committees; develops and maintains positive working relationships with partners, funders and other service providers.
  • Performs other administrative duties as required and actively participates in agency initiatives


  • Social Service Worker Diploma or equivalent with relevant practicum experience.
  • Minimum of 2 years’ experience in hiring, training and supervising staff within the Settlement and Housing Help Sector.
  • Demonstrated experience in housing search, housing applications, and connecting with landlords
  • Demonstrated knowledge of eviction prevention, housing access, housing stabilization and special priority housing applications.
  • Knowledge of specific issues facing refugees and immigrants, race relations, gender, abuse survivors and mental health.
  • Knowledge of settlement and housing related services and resources, with an emphasis on the services and resources that exist within the Greater Toronto Area.
  • Advanced knowledge of Internet, Email and Windows software e.g. Microsoft Office Suite.
  • Demonstrated experience in data-entry, documentation and reporting.
  • Excellent communication, organization and coordination skills
  • Access to a vehicle is essential as frequent travel to multiple locations within the GTA is required.
  • Must be willing to work flexible hours including some evenings
  • Required to provide a valid Vulnerable Sector Screening (VSS) Police check. The VSS must have been completed within the past 6 months
  • Ability to speak Ukrainian language is an asset.
  • Must be fully vaccinated or be exempt from vaccination on human rights grounds. COSTI reserves the right to require information establishing the validity of the exemption


Sheridan Mall, 1700 Wilson Avenue, Suite 114, Toronto

Duration of Position:

June 1, 2022 to March 31, 2023

Starting Salary Range:

$52, 556 to 57, 145 per annum + benefits

Posting Date:


Closing Date:



Priority consideration will be given to those on Notice of Recall. Subject to the response of those on Notice of Recall, this position may be open to Union members on a secondment basis.

If you are interested, please quote Reference #119-22
and send your resume with a covering letter to:

Manager, Staffing and Orientation
COSTI Immigrant Services
1710 Dufferin Street
Toronto, Ontario M6E 3P2

"We thank all applicants for their interest in COSTI. However, only candidates selected for an interview will be contacted. No telephone calls please."

COSTI encourages applications from individuals reflecting the diversity of our community. COSTI is committed to fair and accessible employment practices and when requested, will make reasonable effort to accommodate people with disabilities during the recruitment and assessment processes when filling positions.