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Career Opportunity at COSTI

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Opportunity

Career Opportunity at COSTI

Arabic Speaking Support Workers

COSTI REQUIRES 3 SUPPORT WORKERS FOR ITS CLIENT SUPPORT SERVICES (CSS) PROGRAM

Duties:

  • Deliver a client-centered service model to support Government Assisted Refugees in the first 12 to18 months upon arrival in Canada.
  • Provide case management services through the use of assessments, information and referral, accompaniment, home visits, and follow-up and advocacy to assist clients to live independently and integrate successfully.
  • Provide individual, family and group support to clients according to level of needs and language.
  • Provide information and referral to a wide array of community agencies, professional services, settlement and social services, etc. across the Greater Toronto Area.
  • Liaise and advocate with community agencies in the areas where GAR clients live in order to bridge the services needs of this population.
  • Maintain thorough documentation of client cases according to regionally established standards for the CSS program..
  • Prepare and submit monthly, quarterly and annual service and statistical reports according to the program and funder requirements.
  • Assist with the monitoring and evaluation of the program on an on-going basis, recommending service delivery changes to supervisor and assisting with their implementation when necessary.

    • Qualifications:

  • Social Services diploma or equivalent with relevant practicum experience.
  • One (1) year experience providing supportive counselling to refugees, survivors of torture, persecution, war or abuse.
  • Must be able to speak Arabic. Fluency in other languages will be considered an asset, ex. Amharic, Assyrian, French, Kurdish, Somali, Urdu etc.
  • Excellent communication, organization and coordination skills.
  • Previous case management experience.
  • Knowledge of specific issues facing resettled refugees in general and the Resettlement Assistance Program more specifically.
  • Knowledge of settlement, community and government services and resources, with an emphasis on the services and resources that exist within the Greater Toronto Area.
  • Knowledge of Internet, Email and Windows software e.g. Microsoft Office Suite.
  • Demonstrated experience in data-entry, documentation and reporting.
  • Must be able to travel within the GTA to multiple locations using public transportation. Access to a vehicle is considered an asset.
  • Vulnerable Sector Screening (VSS) Police Check is required.

    • Location:

    		 Toronto

    Duration of Position:

    		 October 24, 2016 - March 31, 2017

    Starting Salary Range:

    		 $24.33 to $26.19 per hour

    Posting Date:

    		2016-10-03

    Closing Date:

    		2016-10-17

    Notes:

    		 The Client Support Services (CSS) program provides intensive settlement case management services to government-assisted refugees once they have arrived in the Greater Toronto Area in order to facilitate a healthy transition to live in Canada and a successful and positive resettlement experience. It provides such services through a 12-month itinerant case management model where clients are provided with a wide range of settlement supports and referrals depending on their unique social determinants of health
    These positions are full-time contract positions, scheduled to work 35 hours per week*
    *Hours of work shall be scheduled in accordance with Article 12.01 and shall consist of five (5) seven (7) hours days, Monday to Friday.
    COSTI encourages applications from individuals reflecting the diversity of our community.
    Mr. Michael Politi
    Manager, Staffing and Orientation
    COSTI Immigrant Services
    1710 Dufferin Street
    Toronto, Ontario M6E 3P2
    Email: resumes@costi.org Fax: 416.658.8537

    "We thank all applicants for their interest in COSTI. However, only candidates selected for an interview will be contacted. No telephone calls please."

    COSTI encourages applications from individuals reflecting the diversity of our community. COSTI is committed to fair and accessible employment practices and when requested, will make reasonable effort to accommodate people with disabilities during the recruitment and assessment processes when filling positions.