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North York Rent Bank Access Program

North York Rent Bank Access Program

COSTI’s Rent Bank Access Program provides information and support to low-income households to help stabilize their housing, prevent eviction and homelessness through access to interest-free loans and energy arrears grant.

Services Available


    • Holistic assessment of clients’ needs

    • Access to interest free loans to pay rent arrears

    • Access to LEAP energy grant program, an annual one time grant available to low income families and individuals living at/or below the poverty line and have energy bills from gas or hydro that are currently in arrears, or have recently received a disconnection notice

    • Information, orientation and education on the topics of money management, tenants’ rights and responsibilities and other relevant community services that assist families facing crisis

    • Case management, counselling, advocacy support and referral for post housing stabilization

    • Crisis intervention
    • Negotiations and mediation with landlords to avoid evictions

    • Individual life skills support in the area of financial management

    • Advocacy for change to reduce the number of evictions



    Staff at this location speak English, French, Italian and Spanish. Other languages can be made available upon request.


  • Holistic assessment of clients’ needs
  • Access to interest free loans to pay rent arrears
  • Access to LEAP energy grant program, an annual one time grant available to low income families and individuals living at/or below the poverty line and have energy bills from gas or hydro that are currently in arrears, or have recently received a disconnection notice
  • Information, orientation and education on the topics of money management, tenants’ rights and responsibilities and other relevant community services that assist families facing crisis
  • Case management, counselling, advocacy support and referral for post housing stabilization
  • Crisis intervention *Negotiations and mediation with landlords to avoid evictions
  • Individual life skills support in the area of financial management
  • Advocacy for change to reduce the number of evictions

Staff at this location speak English, French, Italian and Spanish. Other languages can be made available upon request.

Who is Eligible

Services are available to low-income individuals and families residing in the North York area who are on the verge of being evicted due to rent arrears.

Eligible applicants for rent loans are: the leaseholder of a rental unit covered by provincial tenant legislation, individuals who are employed or receiving EI, CPP, OAS or WSIB benefits; paying market rent (non-subsidized); have rental arrears of two months or less; have received written notice of non-payment or termination from their landlords; can afford their rent in the long term and have a legal status in Canada.

Applicants cannot be homeowners, or receive benefits through Ontario Works, the Ontario Disability Support Program or OSAP.

Program Intake

Monday – Friday 8:30 am to 4:30 pm

Contact Details for:

North York Rent Bank Access Program
Please call for an assessment and appointment.
Phone: 416.244.0480

This Program is Located at:

North York Centre
Sheridan Mall, 1700 Wilson Ave., Suite 114
Toronto, ON
Phone: 416.244.0480 | nyork@costi.org

COSTI's North York Rent Bank Access Program is funded by the City of Toronto, Homeless Initiatives Fund, and the United Way Toronto & York Region.

Related Resources

View Workshop Calendars

Language and Settlement Issues

In striving to provide clients with a high level of service, COSTI staff make every effort to address, and assist clients with issues they may be facing as they begin life in Canada. Check back soon to find information that will help you cope with:

Feelings of isolation and feeling like you don’t belong

Dealing with conflicting work and family responsibilities while trying to attend English language studies

Accessing outreach programs, programs to help you understand the Canadian culture

Getting in touch with community groups that share your language or culture

Accessing social services

Enrolling your children in school

Securing housing

Finding a job

Cultural Excursions, Reading, Video, and Web Resources

Websites of Interest

Settlement.Org provides newcomers with information and resources to settle in Ontario. The website offers valuable information on education, employment, health, housing, immigration, language and literacy, and legal services.

www.settlement.org

211Toronto is a directory of over 20,000 community, social, health, and government, health services.

www.211toronto.ca

Does the landlord have a right to increase my rent?

Your landlord has the right to increase your rent, once every twelve months. You must receive 90 days written notice before the increase.

Read about Rent Bank Access Centres Map, Housing Help resources in Ontario and your Housing Legal Rights and Responsibilities