Partnerships and Collaborations

Partnership and collaboration amongst organizations is key to the successful integration of newcomers.COSTI is represented on many community planning networks, umbrella organizations and advisory committees. We work in partnership with organizations and service providers across Ontario in the planning and delivery of services to the community.

COSTI is represented on many community planning networks, umbrella organizations and advisory committees. We work in partnership with organizations and service providers across Ontario in the planning and delivery of services to the community.

COSTI is proud of its collaborative partnerships with influential organizations, such as the Toronto Region Immigrant Employment Council (TRIEC), Local Immigration Partnerships in Toronto, Peel, and York regions, Canadian Council for Refugees, the Peel Newcomer Strategy Group, the Peel Refugee Re-Settlement Working Group, the Newcomer Employment Round Table, and the Resettlement Adaptation Program Working Group. These partnerships contribute to our mission of serving and empowering our community.

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International Student Connect Program / Étudiants internationaux se connectent

The International Student Connect (ISC) project is an Ontario Government supported bilingual initiative, designed to identify and develop an appropriate service response to meet the settlement needs of international students. COSTI leads ISC in collaboration with francophone partner CSCHN, 16 service delivery agencies, and 23 Educational Institutions. Its objective is to support the successful settlement and integration of international students by increasing their knowledge about the settlement process, improving their access to resources and supports, enabling access to information about immigration options to transition to permanent residency, and facilitating their readiness to develop a post-graduation settlement transition plan. It represents an innovative collaboration between settlement service providers and post-secondary institutions.

ISC provides international students and accompanying family members with settlement information on over 30 topics through 1-2 hour Let’s Connect sessions or one-on-one services. Services are delivered through our educational partners online and/or in-person.

Learn more International Student Connect | International Student

Orientation to Ontario (O2O) / L’Ontario, c’est chez

Orientation to Ontario / L’Ontario, c’est chez moi (O2O) is a bilingual program funded by Immigration, Refugees and Citizenship Canada and the Government of Ontario. O2O has been designed to expedite and facilitate the settlement of newcomers to Ontario and help them make better-informed choices. The program offers a client-centered standardized approach for providing information and orientation services in Ontario with a network of 31 partners serving newcomers, francophones, refugees, women, youth, LGBTQ+ clients in 45 communities in hybrid, virtual and in-person formats.

The print and digital resources (Workbook, Factsheets, Webinars on YouTube, Settlement Plan, Multilingual Chatbot ArriveON App) cater to different learning styles. In addition, O2O serves as a launchpad for settlement services.

Planning for Canada (PfC)

Provides services to economic and family class immigrants before their arrival into Canada. COSTI is a Provincial Advisor of this initiative, helping immigrants prepare for their move, settlement, and employment in Canada. This program is led by Colleges and Institutes Canada, the Canadian Immigrant Integration Project (CIIP) aims to consolidate and expand the delivery model of online advisory services to individuals overseas. The project employs a coordinated model that fosters more effective partnerships among key stakeholders in the settlement sector, college partners across the provinces and employment support organizations.


The Active Engagement Integration Project (AEIP) operated by SUCCESS, continues to provide both settlement and employment essential one-on-one guidance, planning, and assistance to clients before they arrive in Canada. AEIP’s assessment and planning provide clients destined for Canada with a tailored personalized plan and connect them with partners on the ground across Canada. COSTI is proud to partner with SUCCESS in delivering settlement, referral and advice services to clients destined for Ontario while still overseas in their country.

COSTI provides pre-departure support to overseas individuals destined to arrive in Ontario. Services include information and referrals to community agencies, educational institutions and employment support organizations across Ontario.

Welcome Group Model

Since 2021 COSTI has partnered with the Together Project in delivering a standardized model of volunteer engagement with government-sponsored refugees. The Together Project connects refugee newcomers and Canadians to build stronger, more integrated communities through three program areas: matching, community and research. The Together Project developed the “Welcome Group” model in close partnership with COSTI. The model builds on existing family matching programs and connects Canadians with government-sponsored refugees and refugee claimants from all countries of origin who arrive at COSTI’s Ralph Chiodo Family Immigrant Reception Centre and temporary hotel accommodations.