Building Community Supports: Social Services

As a leader in Canada’s settlement sector, COSTI plays a pivotal role in facilitating the successful integration of newcomers and established immigrants into their new Canadian lives in the Greater Toronto Area.

COSTI’S Social Services Division provides language and culturally specific programs and services tailored to newcomers, refugees, and individuals in need of assistance in the areas of settlement, housing, family and mental health, domestic violence, seniors, youth, women, and more. 

In 2022/23, COSTI’s settlement services supported 4,262 individuals. As the issue of affordable housing continues to grow, our services are essential in assisting those in need. In the past year, our housing programs helped over 3,700 people who were either homeless or at risk of homelessness, aiding them in securing permanent housing. Additionally, we provided temporary shelter to over 5,000 individuals. 

In April 2022, we proudly introduced our Ukrainian Housing Host program, which facilitated temporary housing for 310 families and extended settlement services to an additional 1,145 Ukrainian individuals. 

As a delivery partner of Orientation to Ontario (O2O)/International Student Connect (ISC), COSTI partners with settlement agencies and educational institutions to offer workshops and digital resources to international students and newcomers with diverse immigration statuses. The bilingual program is designed to meet the settlement needs of international students, further enhancing their transition to life in Canada. 

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housing-related support services delivered

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people who received temporary shelter and support services

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Ukrainian individuals supported through settlement services

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O2O and ISC webinars accessed

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individuals helped through settlement services