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Career Opportunity at COSTI

Career Opportunity at COSTI

Mental Health Counsellor Apply Now


These are non-union contract positions scheduled to work 35 hours per week, Monday to Friday.

9:00 am- 5:00 pm (1 position)

12:00 pm- 8:00 pm (1 position)


This position is required to work in a stressful environment often dealing with clients in crisis situations. The ability to function independently and frequently under pressure while managing multiple concurrent duties, including managing emergency situations is an expectation of this job.

• Conducts mental health assessments for clients experiencing homelessness.
• Provides crisis intervention to clients experiencing a mental health or emotional crisis.
• Provides Trauma Informed Cognitive Behavioral Treatment clients.
• Provides individual, couples and family counselling to clients experiencing personal, emotional, mental health or addiction issues.
• Develops and implements counselling and intervention plan.
• Assist clients to gain insight, define goals, and plan action to achieve effective personal, social, educational, and vocational development and adjustment.
• Work closely with general and housing counsellors to support case plan leading into housing when needed.
• Makes referrals to appropriate health/mental health and social service agencies.
• Liaises with other organizations, and service providers.
• Documents services and activities in COSTI’s data base system and SMIS (Shelter Management Information System) and prepares necessary reports.


• Bachelors of Social Work and at least 2 years clinical counselling experience working with homeless population. Masters of Social Work will be an asset.
• Knowledge of housing issues local and community resources.
• Firm understanding of harm reduction approach and its implementation in a community based setting.
• Demonstrated ability in crisis de-escalation skills applied in a team setting.
• Demonstrated ability to work with individuals who are marginalized, under served and who may be at risk of homelessness or homeless.
• Demonstrated ability working with individuals living with substance use disorder and or an untreated mental illness.
• Understanding of a trauma informed approach.
• Knowledge of psychosocial rehabilitation practices.
• Demonstrated counselling skills. 
• Experience in case planning.
• Sound culturally competent clinical skills.
• Fluency in English is a must. Fluency in another language is an asset.
• Must have valid first aid/ CPR certificate.
• Possession of a valid Naloxone training certificate is required.
• Required to provide a valid Vulnerable Sector Screening (VSS) Police check. The VSS must have been completed within past 6 months.
• Flexibility to work morning or evening hours.


Hwy 401 and Victoria Park, Toronto

Duration of Position:

February 1, 2021 – December 31, 2021 (Pending confirmation of funding)

Starting Salary Range:

$58,911 to $63,402 per annum + Benefits

Posting Date:


Closing Date:



Priority consideration will be given to those on Notice of Recall.
Subject to the response of those on Notice of Recall, this position may be open to Union members on a secondment basis.
Shelter Services provide short-term accommodation and support services for vulnerable populations experiencing homelessness including but not limited to families, refugees, women fleeing domestic violence and singles

If you are interested, please quote Reference #26-21
and send your resume with a covering letter to:

Manager, Staffing and Orientation
COSTI Immigrant Services
1710 Dufferin Street
Toronto, Ontario M6E 3P2

"We thank all applicants for their interest in COSTI. However, only candidates selected for an interview will be contacted. No telephone calls please."

COSTI encourages applications from individuals reflecting the diversity of our community. COSTI is committed to fair and accessible employment practices and when requested, will make reasonable effort to accommodate people with disabilities during the recruitment and assessment processes when filling positions.