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Career Opportunity at COSTI

Career Opportunity at COSTI

Housing Worker Apply Now


This is a full-time union position scheduled to work 35 hours per week**


  • Assists clients to find, stabilize and maintain their housing through Housing Access, Housing Stabilization and Eviction Prevention utilizing the Housing First service delivery model.
  • Conducts intakes and needs assessments.
  • Assists clients with housing applications (The Access to Housing, Special Priority applications for victims of domestic violence, Access Point, co-ops and market rent units).
  • Completes and submits financial support applications: LEAP, OESP, HSF
  • Provides case management services and crisis intervention.
  • Provides information and refers clients to appropriate services or programs.
  • Educates clients on housing options and housing related issues including landlord / tenant rights and responsibilities.
  • Conducts outreach activities and participates in relevant committees and community networks.
  • Facilitates and /or co-facilitates support groups and workshops.
  • Maintains program files, statistical information and evaluation data: prepares narrative and statistical service reports as needed.
  • Recruits landlords and mediates with housing providers.
  • Advocates on behalf of clients with landlords, OW, ODSP and other services.
  • Records client and service data in CIS, the agency database.


  • Social Service Worker Diploma or equivalent with relevant practicum experience.
  • Minimum of one (1) year experience working within the Housing Help Sector utilizing the Housing First model of service.
    • Demonstrated experience in housing search, housing applications, and connecting with landlords.
    • Demonstrated experience of completing financial housing support application (HSF, OESP, LEAP)
  • Demonstrated knowledge of eviction prevention, housing access, housing stabilization and special priority housing applications.
  • Demonstrated ability to provide case management to homeless or at risk of homelessness marginalized clients with complex needs who live with the impact of poverty, mental illness and substance use.
  • Strong skills in landlord recruitment and mediation, and client advocacy.
  • Demonstrated experience delivering workshops on Residential Tenancy Act and other housing-related topics.
  • Strong understanding of market rent and subsidized housing systems and policies.
  • Knowledge of specific issues facing refugees and immigrants, race relations, gender, abuse survivors and mental health.
  • Knowledge of settlement and housing related services and resources, with an emphasis on the services and resources that exist within the Greater Toronto Area.
  • Knowledge of Internet, Email and Windows software e.g. Microsoft Office Suite.
  • Demonstrated experience in data-entry, documentation and reporting.
  • Excellent communication, organization and coordination skills.
  • Must be willing to work flexible hours including some evenings.
  • Required to provide a valid Vulnerable Sector Screening (VSS) Police check. The VSS must have been completed within the past 6 months.
  • Fluency in Spanish language will be considered an asset.
  • Must be fully vaccinated against COVID-19.


Sheridan Mall, 1700 Wilson Avenue, Toronto

Duration of Position:

Starting April 1, 2022

Starting Salary Range:

$47, 790 - $51, 435 per annum + benefits

Posting Date:


Closing Date:



**Hours of work shall be scheduled in accordance with Article 12.01and shall consist of five (5) seven (7) hour days, Monday to Friday.
Manager, Staffing and Orientation
COSTI Immigrant Services
1710 Dufferin Street
Toronto, Ontario M6E 3P2

"We thank all applicants for their interest in COSTI. However, only candidates selected for an interview will be contacted. No telephone calls please."

COSTI encourages applications from individuals reflecting the diversity of our community. COSTI is committed to fair and accessible employment practices and when requested, will make reasonable effort to accommodate people with disabilities during the recruitment and assessment processes when filling positions.